Records Management in Enterprise Information Systems: A Case Study Carried Out on the Practices in States Universities of Turkey

Abstract

Changes in managerial approaches with the transition to information society, developed standards, assessment tools, legislations and regulations bring new dimensions to management of organizational information. Organizations managing daily workflows according to internal and external interactions, should use, develop and implement information systems that have different functions for different information assets. Furthermore, organizations should also follow updates related to information system. In this regard, universities with their organizational structures come into prominence among the organizations that are carrying their work processes out with information systems. In this context, this study has revealed the similarities and differences of the practices, and exposed the consistency and interoperability problems in current situations of organizational information and records systems at 22 universities in Turkey via a semi-structured interview and a developed checklist. Findings indicate that there are deficiencies in the managerial applications of organizational information and records systems of universities and they need revisions and improvements in some important points with regard to the processes.