The Evaluation of Enterprise Information Systems within the Scope of e-Government: A Case of the Ministry of Internal Affairs

Abstract

Enterprise information systems are to be restructured within the frame of new approaches, the expectations of inner and outer customers to whom the organizations offer service, legal and administrative obligations and they included within the basic components of enterprise information systems. While developing records management programs, the enterprise structure and workflow, software and hardware architecture, legal and administrative obligations which influence the current information management applications have to be taken into consideration. Enterprise information systems considered within the scope of records management comprise of the backbone belonging to the e-government applications. Accordingly, the records management programs and literature related to e-government are examined within this study and information systems, records management applications and e-içişleri systems which comprise of the research field are analyzed. The survey is developed in accordance with national and international conditions, standards, legal and administrative arrangements. 500 surveys are sent to the Ministry of Internal Affairs, Central Organization, governorships of 81 cities, related district governorships and special provincial directorate of administrations; 491 of them are returned and evaluated. As a conclusion the developments of e-Interior system have been revealed and recommendations are given on the subject.