Usage of Registered e-Mail (REM) Services in Electronic Record Management Systems Used by Public Institutions

Abstract

Public institutions have started to create, use and reserve their official papers in paper format as electronic type according to changing conditions and e-governance transformation depending on development in internet environment. Additionally, public institutions could share their electronic records in legally effective by publishment of legal status of electronic signature. All processes of electronic records with electronic signature in-institution could be managed by ERMS (Electronic Record Management System) institutionally. Out-institution processes can be done via REM (Registered e-Mail) in the same way. However, due to legislation and the system recently, the process including administrative and technical steps is needed to be established in order to use REM within ERMS. This study has emphasized on definitions of records and electronic records, examined ERMS concept and its content, informed about legal and administrative regulations related to electronic records and ERMS at public institutions in Turkey. In addition to this, the processes needed to be revised and performed are analysed in order that public institutions can use REM in both effective and efficient under recent practices at public institutions.